Assistant Team Leader RCM

Solvedge is a company building cutting edge software products for the healthcare industry. Re imagining healthcare delivery for our clients across the globe, our history of simplifying
healthcare goes way back to 2004. Today, SolvEdge is trusted by a broad spectrum of clients
including 450+ Hospitals, 3500+ Physician Practices and millions of Patients – by solving
their most complex challenges and helping them deliver consistent, cohesive and
collaborative care. SolvEdge is headquartered in Chicago, U.S with its R&D and delivery
centers in Chennai, India.

Roles and Responsibility:

• Lead a team of end-to-end process. Guide team to reduce AR ageing and optimize collections.
• Manage day-to-day activities with the team.
• Respond to clients on any process related queries and manage 1st level escalations.
• Participate and present the project status to client on scheduled meeting.
• Perform quality check on work done by the team before it is sent to the clients.
• Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLAs.
• Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc.
• Develop processes to improve productivity and quality of the team.
• Work with managers to resolve any personnel problems or conflicts that may arise in the team.
• In addition to administrative responsibilities, the leader may be expected to perform
• follow-up work as well depending upon the requirement.
• Identify trends within the portfolio to aid collections and improve the productivity.
• Meet daily/monthly production and quality.
• Escalate difficult collection situations/write-off to management in a timely manner.

Requirements:

• Minimum of 6+ years of experience in Revenue Cycle Management (RCM)encompassing the entire process (End to End)
• Demonstrated proficiency in behavioral or mental health billing with a minimum of 1 to 2 years of experience.
• Experience managing teams of 10 to 15 members.
• At least 6 to 12 months of experience in a supervisory role, preferably as an Associate Team Lead (TL) or Group Coordinator (GC) or Subject Mater Expert (SME)
• Proven track record of effective client communication, both verbal and written.
• Strong Prior Authorization and Credential process is an added advantage.

Interview Rounds:

• HR Interview
• Technical Round
• Final Round – Face to Face (Technical)

Why Apply?

Even if you feel you don’t meet every single requirement, we encourage you to apply. We’re
looking for passionate individuals who might bring diverse perspectives and develop our
team. At SolvEdge, we value talent and dedication are committed to fostering growth and
opportunity within our organization.

How to Apply

Ready to join our mission and make a difference? Submit your resume, a cover letter that
highlights your unique qualifications, and your skills to validate. We’re excited to hear from
you! SolvEdge is an equal opportunity employer. We celebrate diversity and are committed to
creating an inclusive environment for all employees.

About SolvEdge:

SolvEdge: Pioneering the Future of Digital Healthcare

Our Expertise

SOLVEDGE stands at the forefront of digital healthcare innovation as a premier healthcare
performance company. With over 18 years of dedicated service in the healthcare industry, we
specialize in a digital care journey platform that revolutionizes how hospitals and health
systems engage, monitor, and connect with patients throughout their healthcare experiences.

Our partnership with Fortune 100 medical device companies and hospitals nationwide
underscores our position as a trusted partner in healthcare solutions.

Key Features of SOLVEDGE

Our platform is designed to empower healthcare providers with the tools they need to
automate and streamline care delivery, thereby improving clinical outcomes and patient
satisfaction:

• Personalized Care Plans: Leveraging evidence-based data, SOLVEDGE delivers digital care plans customized to meet the individual needs and conditions of each patient.
• Real-Time Patient Monitoring: Through daily health checks, assessment, surveys, and integration with wearable devices, our platform facilitates continuous monitoring of patient health.
• Automated Care Delivery: We automate essential tasks, including appointment scheduling, sending reminders, and delivering educational content, to enhance patient engagement and reduce administrative tasks.
• Remote Patient Monitoring: Healthcare providers can monitor vital signs, symptoms, and treatment plan adherence remotely, enabling timely interventions and proactive care management.