Trainee AR Caller

At SolvEdge, we are pioneers in revolutionizing healthcare with our advanced technology solutions. We are looking for a detail-oriented Trainee AR Caller to assist us in managing accounts receivable, performing follow-ups, and learning about payment trends within the healthcare sector. If you’re eager to grow in the healthcare billing field, we want to hear from you!

Years of Experience: Fresher (Entry-Level)

Industry: US Healthcare

What You’ll Do:

As a Trainee AR Caller at SolvEdge, you will be responsible for assisting in the management of accounts receivable by contacting insurance companies, following up on outstanding claims, and gaining an understanding of payment patterns and denials. You will play a key role in the process of improving cash flow and ensuring timely resolution of claims under the guidance of experienced team members.

Primary Responsibilities:

• Follow-Up on Outstanding Claims: Contact insurance companies to inquire about the status of unpaid claims and assist in resolving accounts receivable issues.
• Learn Payment Analysis: Gain experience in analyzing payment trends and identifying reasons for underpayments or delays. Collaborate with senior team members to optimize follow-up strategies.
• Customer Interaction: Communicate effectively with healthcare providers, insurance companies, and other stakeholders to ensure claims are processed efficiently.
• Assist in Resolving Denials: Identify denied claims, assist in understanding the reasons for denials, and work with senior AR team members to correct errors and resubmit claims.
• Maintain Documentation: Keep accurate records of follow-up actions, payment statuses, and denial resolutions to ensure a clear audit trail.
• Learn Reporting: Assist in compiling data and generating reports to track accounts receivable performance and assist in identifying potential areas for improvement.

Who You Are:

You’re looking to start your career in the healthcare industry and are eager to learn and grow. You bring strong analytical thinking, a customer-focused mindset, and a desire to contribute to the success of the team. You are detail-oriented and excited to make a difference in healthcare finance.

Requirements:

• Experience: Freshers welcome! No prior experience required; however, any exposure to accounts, healthcare, or customer service is a plus.
• Analytical Skills: Basic ability to understand and analyze payment trends and resolve basic issues with support.
• Communication Skills: Strong verbal and written communication skills to effectively communicate with insurance companies and internal stakeholders.
• Technical Proficiency: Basic knowledge of MS Office tools. Any exposure to medical billing software is a plus but not mandatory.
• Healthcare Industry Knowledge: Familiarity with healthcare billing, insurance processes, CPT/ICD-10 codes, and insurance filing limits is a plus but not required for freshers.

Why Apply?

• Career Growth: Start your career with SolvEdge, a leader in the healthcare sector, and gain valuable experience in accounts receivable and medical billing.
• Training and Development: You’ll receive on-the-job training to help you understand the medical billing process, insurance claims, and accounts receivable management.
• Work Environment: Join a dynamic, supportive team where you can learn, grow, and make a meaningful contribution to the healthcare industry.

How to Apply?

Ready to make a difference? Submit your resume, a cover letter that highlights your qualifications. We look forward to hearing from you!

SolvEdge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About SolvEdge 

Solvedge: Pioneering the Future of Digital Healthcare

Our Expertise

SOLVEDGE stands at the forefront of digital healthcare innovation as a premier healthcare performance company. With over 18 years of dedicated service in the healthcare industry, we specialize in a digital care journey platform that revolutionizes how hospitals and health systems engage, monitor, and connect with patients throughout their healthcare experiences. Our partnership with Fortune 100 medical device companies and hospitals nationwide underscores our position as a trusted partner in healthcare solutions.

Key Features of SOLVEDGE

Our platform is designed to empower healthcare providers with the tools they need to automate and streamline care delivery, thereby improving clinical outcomes and patient satisfaction:

• Personalized Care Plans: Leveraging evidence-based data, SOLVEDGE delivers digital care plans customized to meet the individual needs and conditions of each patient.
• Real-Time Patient Monitoring: Through daily health checks, assessment, surveys, and integration with wearable devices, our platform facilitates continuous monitoring of patient health.
• Automated Care Delivery: We automate essential tasks, including appointment scheduling, sending reminders, and delivering educational content, to enhance patient engagement and reduce administrative tasks.
• Remote Patient Monitoring: Healthcare providers can monitor vital signs, symptoms, and treatment plan adherence remotely, enabling timely interventions and proactive care management.

The SOLVEDGE Advantage

Our platform offers significant benefits to healthcare providers and patients alike:

• Improved Clinical Outcomes: By facilitating more effective care pathways and enabling early intervention, SOLVEDGE contributes to reduced readmission rates, fewer emergency department visits, and shorter hospital stays.
• Enhanced Patient Satisfaction: Patients enjoy a higher quality of care with SOLVEDGE, benefiting from improved communication, comprehensive education, and continuous support.
• Cost Savings: Healthcare organizations can achieve substantial cost reductions by minimizing unnecessary readmission, emergency visits, and complications associated with poor care management.

Applications and Impact

SOLVEDGE’s versatility allows for its application across various aspects of healthcare, with a particular emphasis on surgical care. From preparing patients for surgery to monitoring their post-operative recovery, our platform ensures a seamless and supportive care journey. Beyond surgical care, our focus encompasses managing care pathways, enhancing patient engagement through patient-reported outcomes, providing advanced data analytic, integrating with electronic medical records (EMR), and streamlining billing processes. Our comprehensive approach addresses the myriad challenges faced by today’s healthcare industry, backed by our commitment to excellence in service, communication, and customer experience.

A Trusted Partner in Healthcare Innovation

Our strategic relationships and deep understanding of healthcare challenges have positioned us as an indispensable ally to healthcare providers nationwide. As we continue to develop innovative solutions, our goal remains unchanged: to simplify healthcare delivery, improve patient outcomes, and enhance the overall patient experience.